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TERMS AND CONDITIONS

 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE SIGNING UP AND PAYING THE FEE(S).   PLEASE INITIAL EACH LINE.  YOUR INITIALS CONFIRM THAT YOU UNDERSTAND THE TERMS AND CONDITIONS STATED BELOW AND THAT YOU AGREE TO THEM.   THIS DOCUMENT SERVES AS A CONTRACT BETWEEN YOU, (THE HOMEOWNER’S AND SOMA BATH INC.)  YOUR INFORMATION WILL REMAIN PRIVATE AND WILL NOT BE SHARED WITH AFFILIATES.  

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  1. The estimated turnaround time to complete a 4 part design package takes approximately 1 week, (5 business days).  If more time is needed, notification of a slight delay will be communicated immediately.   INITIAL ________

  2. The design service is for bathrooms that are being completely removed to exposed stud walls and subfloor only.  The service cannot be provided to bathrooms requiring minor alterations or adding to existing and/or small upgrades to existing bathrooms.  INITIAL _______

  3. Drawings are conceptual and are accurate to the measurements and information provided by the homeowner(s).  Any errors in measurements is the responsibility of the homeowner(s).  Helen Stailos of Soma Bath Inc. will assist in measuring and confirming those measurements at the time of the consultation meeting.  Helen Stailos may contact the homeowner(s) with questions during the process of creating the 4 part design package.  INITIAL _______

  4. All samples of materials will be shown and presented through video call.  These samples will be backed up by the specifications document, ensuring that product knowledge for the items/goods purchased, is available to the homeowner(s).  INITIAL _______

  5. You, as the homeowner(s), take on the responsibility of hiring LICENSED TRADES ONLY.  You may choose to execute the contract/build work yourself.  Helen Stailos of Soma Bath Inc. is not responsible for the quality of the contractor’s or homeowner(s) work.  Any errors made during the construction and finishing of the bathroom does not fall under the responsibility of Helen Stailos and Soma Bath Inc.   INITIAL _______

  6. Any obstacles the contractor(s) face during construction, can be communicated to Helen Stailos for review and to discuss solutions to correct any unforeseen issues.   INITIAL _______

  7. Signing off of all materials, is to be used as authorization that those specific materials have been approved by the homeowner.  This will be confirmed during a recorded video call.  INITIAL _______

  8. deliveries of materials are to be inspected upon arrival and signed for, that they arrived in good condition.  PLEASE THOROUGHLY INSPECT ALL PRODUCTS AS SOON AS THEY ARRIVE.  ANY DEFECTS MUST BE REPORTED IMMEDIATELY.  INITIAL _______

  9. Any changes to the design made by the homeowner(s), during the design process, will require a $150.00 change fee.  This is to cover lost time in having to resource what has already been resourced and to cover the time it takes to re-produce all admin documents to support the design.    If the homeowner(s), make changes to the design plan at the time of the presentation meeting, a $200.00 change fee is required.  The changes will be reviewed and discussed carefully with the homeowner(s) to warrant the extra fee.   This fee will only happen if the changes requested by the homeowner(s) affect the entire design plan.  INITIAL _______

  10. Price Guarantees – Helen Stailos of Soma Bath Inc. cannot guarantee prices of merchandise or installation, or other services not performed by her and Soma Bath Inc.  Vendor pricing is sometimes subject to change, due to changing market value and not decided by Helen Stailos and Soma Bath Inc.  INITIAL _______

  11. Purchasing and Procurement – Helen Stailos of Soma Bath Inc., will not place order(s), nor procure goods, on behalf of the homeowner(s), until receipt of full payment.  Vendors require full payment when the order(s) is/are placed to secure goods and delivery of such goods.  Deliveries are to be arranged with the supplier/fabricator/delivery service with the homeowner(s).  These purchases are not part of the 4 part design package.   INITIAL ________

  12. In the case of goods ordered, paid for and then discontinued, a refund of that product will be sent back to the homeowner(s).  In the case of goods ordered, then discontinued and an alternative was easily arranged and approved, the money will be put towards the newly approved item(s).  In this case, if the new item is less in cost, the difference would be refunded to the homeowner(s).  INITIAL _______

  13. Refunds – Helen Stailos of Soma Bath Inc., does not provide refunds for the design fee, (4 part package).  Helen Stailos of Soma Bath Inc. guarantees her work and will work with homeowner(s) to ensure consumer satisfaction.   Any goods purchased from vendors cannot be returned and refunded.  Customized and specially produced items cannot be returned and refunded.  INITIAL _______

  14. Consultation meeting, presentation meeting and communication – The consultation meeting is to establish an understanding between Helen Stailos of Soma Bath Inc. and the homeowner(s), regarding the needs of the project, as well as establish a relationship and a chance/opportunity for homeowner(s) to express their style, colour and overall vision of their space.  The consultation meeting is an hour long.  During the 5 business day turnaround time of producing the 4 part design package, communication may be necessary in the form of email and/or video call.  The presentation meeting is to review the documents, which will be sent via email, at the time of the presentation meeting and reviewed in detail, along with the samples.  This presentation meeting can take up to 2 hours.  All video call meetings will be recorded to ensure that information is not misconstrued and that Helen Stailos of Soma Bath Inc. can refer back to if questions arise.  Any email correspondence will be used as authorization and/or confirmation.  All files will be saved and held as the property of Soma Bath Inc.  Homeowner(s) can request a copy of these files.   INITIAL ________

  15. Insurance – It is up to the homeowner(s), and strongly recommended by Helen Stailos of Soma Bath Inc., to acquire insurance of the items purchased, (i.e. furnishings, plumbing fixtures, materials, contract work and any other items purchased for the bathroom project).  Helen Stailos and Soma Bath Inc., are not responsible for the damage of items purchased, during the time of shipping and handling, handling and moving by the homeowner(s) and/or contractors, in the homeowner(s) possession and any damage during the construction and install.   INITIAL ________

  16. Photography and Media – photographs of the work completed are to be submitted to Helen Stailos of Soma Bath Inc. at the completion of the project.  Helen Stailos may request to have the bathroom professionally photographed by a trusted photographer, at the expense of Soma Bath Inc.  This would be arranged in accordance to homeowner(s) scheduling.  These photographs are to be used in media platforms and in the portfolio of Soma Bath Inc.  No names, locations or personal information would be used and publicly displayed or published.   Any photos professionally taken, are the property of Soma Bath Inc. and are not to be shared privately.  A testimonial may be requested by Helen Stailos to review the services of Soma Bath Inc., which would be published in media platforms and on the Soma Bath Inc. website.   INITIAL _______

  17. Payments and Payment Terms – At the time of sign up, this document will serve as a contract and the non-refundable payment(s) is to be made, ($2299.00).  No work will commence if payment has not been made.   INITIAL _______

 

I LOOK FORWARD TO WORKING WITH YOU AND BRINGING YOUR BATHROOM DREAMS TO A REALITY!

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